January 29, 2015
Sharon Butler, Director
Essex County Division of Welfare
18 Rector Street, Floor 9
Newark, NJ, 07102
Re: Step II Class Action Contractual Grievance
Managerially Myopic Maintenance of WSCSC Computers
Article I. Purpose
Article VII. Discipline
Article XXV. Non-Discrimination
Article XXX. Work Distribution and Practices
Article XLIX. Safety of Staff
Dear Ms. Butler:
CWA Local 1081 submits this Step II Class Action Contractual Grievance on behalf of all of our members assigned to the Westside Citizen Services Center (WSCSC) to protest management’s decision to assign agency personnel to today, and which shall take no doubt all day, shut down three computers at one time for fifteen minutes each time in order to “upgrade” the computers’ software.
With hordes of hundreds of WSCSC clients clamoring for much-needed social services today, as they have every day since the County thoughtlessly transferred eight thousand (8,000) TANF clients from the Downtown Citizen Services Center (DTCSC) to the WSCSC while providing the latter office no additional staff, for the County to shut down computers for servicing during the workday is inane, inhuman and incomprehensible!
The resolution CWA Local 1081 respectfully demands to this grievance consists the County immediately ordering the agency personnel upgrading the WSCSC’s computers to cease and desist doing so and instead have them do so after work hours while providing them overtime.
We seek a hearing in this regard.
Sincerely,
David H. Weiner, President
CWA Local 1081
January 29, 2015
Sharon Butler, Director
Essex County Division of Welfare
18 Rector Street, Floor 9
Newark, NJ, 07102
Re: Step II Class Action Contractual Grievance
Severe Shortage of Clerks within the MPCSC
Article I. Purpose
Article VII. Discipline
Article XXV. Non-Discrimination
Article XXX. Work Distribution and Practices
Dear Ms. Butler:
CWA Local 1081 submits this Step II Class Action Contractual Grievance to protest supposed severe shortage of clerks presently assigned to the Military Park Citizen Services Center (MPCSC):
- The MPCSC Clerical staff reportedly has thousands of clients’ cases that need to be prepared for scanning via the DIMS procedure and thousands of cases that need to be placed within green folders.
- The office's clerks consist of a parsimonious proportion of three assigned to non-receptionist duties, with the other such clerks assigned to that office having been previously reassigned to perform the aforementioned MPCSC’s DIMS duties.
- There exists merely one clerk assigned as a receptionist on the second floor of the MPCSC who must be relieved by one of her above cited three clerk counterparts when the regular receptionist must be relived for her breaks and when she is not at work for some justifiable reason. The reception desk upon the first floor requires four clerks and presently has only three.
The dearth of an not even nearly a sufficient supply of clerks assigned to the Military Park office has resulted in acute pressure upon all of the paucity of the office’s clerks, has caused them immense stress and has negatively impacted the introduction of the foolhardy so-called "case banking" system within the office as the Family Service Workers do have the clerical support needed.
The resolution CWA Local 1081 respectfully demands to this grievance consists the County immediately hiring, and assigning, more, and a sufficient number, of clerks to the Military Park office.
Sincerely,
David H. Weiner, President
CWA Local 1081