CWA Local 1081
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Newark, NJ, 07102
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Sent: 9/26/2014 7:26:17 A.M. Eastern Daylight Time
Subj: Step II Class Action Contractual Grievance: AO Unit

September 26, 2014

Sharon Butler, Director

Essex County Division of Welfare

18 Rector Street, Floor 9

Newark, NJ, 07102

Re: Step II Class Action Contractual Grievance

AO Unit

Inequitable and Illogical Assignments

Article I. Purpose

Article VII. Discipline

Article XXV. Non-Discrimination

Article XXX. Work Distribution and Practices

Dear Ms. Butler:

CWA Local 1081 submits this Step II Class Action Contractual Grievance on behalf of our Family Service Worker members assigned to the AO Unit within the Military Park Citizen Services Center. ASFS Aaron Crawley did not respond to our Union's attached Step I Class Action Contractual Grievance of September 5, 2014.

Traditionally, one FSW from the AO unit is assigned to the office every day from this a field unit that does client outreach work, apparently on a round-robin basis, to assist their Family Service Supervisor answer client phone calls, complete their respective own work issues or and/or their unit's co-workers' EBT cases.

Recently, management has compelled that round-robin FSW's to additionally interview Intake cases walk-in clients, from as many as two to five clients per day. Not only does this myopic and inequitable edict disallow the covering FSW's to complete their own cases gleaned from their field work, but it requires they complete the entire Intake process of cases while the assigned Intake Unit FSW's have a truncated process of either interviewing or processing their cases.

These type cases are not emergency cases or overflow cases, as they are assigned to the designated AO workers anywhere between 7:30 am and 8:00 am meaning that all of the Intake cases' slots have not been filled.

This is inequitable and illogical as the designated AOL workers still have to complete their own cases and complete their home visits. In addition, the designated AO Unit workers have been instructed to cancel their home visits in order to complete the abovementioned ancillary assignments.

The resolution to this grievance CWA Local 1081 respectively demands to this grievance, for the second time, consists of your directing the above cited inequitable and illogical assignments be ceased.

We seek a hearing in this regard.


David H. Weiner, President

CWA Local 1081